What should I do if a Marketplace Activation Link doesn't work?

Subscribers who click on the Marketplace Activation Link will be automatically redirected to the partner offer portal where they can redeem the offer. If the subscriber is not redirected to the partner offer portal, please check if the link works when pasted into a different browser than the default and additionally on another device to ensure that current device settings are not preventing redirection. If the link is working with a different browser or on a different device, please refer to the support page of your device provider. If the link is not working at all, create a support ticket for Totogi to investigate.