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  2. Totogi Marketplace

Totogi Marketplace

Onboarding

  • When can I start using Marketplace?
  • What is the onboarding process?
  • Are there any prerequisites to use Marketplace?

Integration

  • How can I add Marketplace Offers to our Commercial Product Catalog?
  • I am not able to authorize with my API credentials
  • How can I revoke my current API credentials?
  • How can I retrieve API credentials?
  • Marketplace API returns error
  • Create Activation Link API does not return the link
See all 8 articles

Commissions and payments

  • Can Marketplace detect which of my subscribers redeemed the offers?
  • Can we earn commission if the customer signs-up but cancels the subscription within a few days?
  • In which currency will we get paid?
  • How do we get paid for the commissions we have earned?
  • When do we get paid for the commissions we have earned?
  • ​​Our commission amount is different than expected

End user experience

  • What happens when the free trials end for an offer redeemed by the subscriber?
  • Our subscriber is not able to redeem the offer at the partner site, how can we get help?

Marketing

  • Can we use the partners’ logos in our advertisements?
  • How can I see the performance of my Marketplace campaigns?
  • What kind of reports do you provide?

Support

  • What are the SLAs?
  • How do I submit a ticket?
  • What kind of Support is available and how do I access Support?

Partner specific FAQs